Help Centre

How do I buy a product?

Browse the shop, open a product, and add it to your cart. You can message the vendor directly from the product page to ask questions or request a quotation before ordering.

How do I become a vendor?

Click “Become a Vendor” and complete the multi-step application. Your business will only appear publicly after an administrator verifies your identity, workshop and products.

Are all vendors verified?

Only vendors approved by our admin team receive a Verified Vendor badge. Applications that have not been approved are not displayed publicly.

Is payment secure?

Secure payments and buyer protection are planned and will launch as approved vendors onboard. Until then, coordinate directly with vendors and confirm terms before completing any purchase.

Can I buy wholesale or in bulk?

Yes. You can post a buying requirement with your quantity, budget and delivery location, and we will connect you with suitable manufacturers.

Need more help?

Visit our Contact page. Support channels will be published once the platform launches with approved vendors.